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FAQs

Operational Questions

Definitely! It is an option and most of our products are green certified, microfiber cloths, biodegradable and commercial grade products to reduce harmful chemicals and promote cleaner solutions for you and our staff.

All TNK Janitors are hand selected, experienced and begin with a three to six hour training orientation, and custom training for every individual account. During the job, they must complete the post order check list that will be inspected by around the clock supervisors to micromanage the janitors. Supervisors and Managers will consult with every janitor, spot-checking every task given for each location.

We understand that accidents may occur, and we’re always prepared for that. In compliance with the California state law, all employees are covered by workers compensation. TNK Janitorial goes beyond standard safety regulations. Although not required, we carry general liability insurance to cover all incidentals, which few cleaning companies have due to the cost. This prevents you from significant risk of lawsuit.

Yes! We always provide the same Janitor at your facility. In case of any change, you will be notified the reason for the change ahead of time.

You will be assigned an Accounts Manager. Your assigned manager will ensure all your concerns are addressed, keep up to date with your buildings cleaning needs and continously follow up with you. This is a manager that is there for you!

Our job is to make sure you are pleased with our service. We will get a replacement in a timely manner.

Yes, once a week is our company minimum which starts off at $195 per cleaning per week. This is good for 1 Janitor cleaning up to 2.5 hours.

Training/Hiring Procedures

Generally, the most important question clients have is, “who is the janitor cleaning my building?” Our hiring system configures background history to employ an honest and trustworthy team. In general, we mostly check an applicant’s:

  • State, Local and Federal Criminal History

  • Previous Employment

  • Must be over 18 years old

All Janitors undergo an extensive training orientation and are trained consistently throughout the job. All janitors are accustomed with a post order to complete tasks. We built proven training systems used to help TNK Janitorial Services give the cleaning quality clients deserve. Some areas of TNK training include:

  • Safety for themselves and others (cleaners safety)

  • Communication between Janitor and Manager (TNK Manager are feeded with updates in your account)

  • Cleaning chemicals (proper cleaning products to use on what surface)

  • Cleaning techniques (trained to clean)

  • TNK training guide handbook (TNK training policies)

  • Post training (Individualized training on Post)


All TNK Janitors are experienced and take pride in what they do! In the Janitorial Industry, there are typically 3 types of Janitors/Cleaners:

  1. Cleaners who get the job well done, but in a longer than expected time period 

  2. Cleaners that only get half the job done in the expected time period

  3. Then there are TNK Cleaners who both get the job well done and finish cleaning tasks in the expected time period. These Cleaners are well experienced and commit to what they do

Pricing/Billing

Unlike many companies, TNK Janitorial Services charges either on a per cleaning rate or on a hourly rate. Consider the following factors for pricing: frequency of service, square footage, and special tasks and services needed.

We offer a supplies package for a small monthly cost based on each individual account, which includes ordering, delivering, and stocking.

TNK will Invoice you monthly via email for all the services done in that given month on net 30. You can pay by check or electronically.

Getting Started

To ensure the best results, you’ll be asked to schedule a FREE in-person consultation. Our Operations Manager will work with you to develop a custom work order for your property, which will convert your space’s needs into clearly defined tasks for our cleaners. All you need to do is give us a call or shoot us an email, and schedule a time with us.


Never! We have a 3-month commitment then you can cancel service with a 30-day written notice. TNK works hard to earn your business and maintain it that way. We use these 30 days to find the TNK employee a job elsewhere so that it does not impact their financial lives as we care about our people.

Technical Issues

Absolutely! Just give us a call and we’ll set it up for you.